At Shopmudi, we strive to provide you with high-quality leather jackets, coats, blazers, exquisite jewelry, and quality knives. If you are not completely satisfied with your purchase, we are here to help you with our Returns and Exchanges Policy. Please read the following policy carefully to understand the process for returning or exchanging items purchased from Shopmudi.

Eligibility for Returns and Exchanges

We accept returns and exchanges under the following conditions:

  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately within [Insert Number] days of receiving the product. We will arrange for a replacement or refund, including return shipping costs.
  • Incorrect Items: If you receive an item that is different from what you ordered, please contact us within [Insert Number] days of receiving the product. We will arrange for the correct item to be shipped to you, including return shipping costs.
  • Change of Mind: If you change your mind or are not satisfied with your purchase, you may return or exchange the item(s) within [Insert Number] days of receiving the product. In such cases, return shipping costs will be the responsibility of the customer.

Conditions for Returns and Exchanges

To be eligible for a return or exchange, the item(s) must meet the following conditions:

  • The item(s) must be unused, in the same condition as when received, and in its original packaging.
  • All tags, labels, and accessories must be intact and included with the item(s).
  • For returns due to change of mind, the item(s) must not show signs of wear, damage, or alterations.

Initiating a Return or Exchange

To initiate a return or exchange, please follow these steps:

  • Contact our customer support team at [Insert Contact Information] to request a Return Authorization (RA) number.
  • Clearly mark the RA number on the outside of the package you are returning.
  • Ship the item(s) to the address provided by our customer support team. Please use a trackable shipping method to ensure the safe return of the item(s).

Processing Your Return or Exchange

Once we receive your returned item(s), we will inspect them to ensure they meet the conditions outlined in this policy. After verification, we will process your return or exchange as follows:

  • Refund: If your return is approved, we will initiate a refund to your original payment method within [Insert Number] business days. Please note that it may take some time for the refund to reflect in your account, depending on your payment provider’s policies.
  • Exchange: If you are eligible for an exchange, we will promptly ship the replacement item to the address provided.

Contact Us

If you have any questions, concerns, or require assistance with a return or exchange, don’t hesitate to get in touch with our customer support team at We are here to assist you and ensure your shopping experience with Shopmudi is enjoyable and hassle-free.

Thank you for choosing Shopmudi. We appreciate your business and trust in our products.